How do I make a return?

If you're not completely happy with your order, don't worry - returning it is quick and easy. You can return either part of, or your whole order for a  refund provided they are unused and in a resalable condition. 

If you're in the UK and would like to take advantage of our free returns service click the link below and follow the on screen instructions.

Please include with your return:

  1. Your order number beginning 700 or 701.
  2. Your name
  3. Your delivery address

To return items from outside the UK, please package your items securely, including your order number and reason for returning to the following address:

The Knitting Network
2 Styles Close
ME10 3BF
United Kingdom

We recommend you ask for proof of postage for all items returned to us.

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