How do I make a return?
If you're not completely happy with your order, don't worry - returning it is quick and easy. You can return either part of, or your whole order for a refund provided they are unused and in a resalable condition.
If you're in the UK and would like to take advantage of our free returns service click the link below and follow the on screen instructions.
https://www.royalmail.com/track-my-return/create/2577
Please include with your return:
- Your order number beginning 700 or 701.
- Your name
- Your delivery address
To return items from outside the UK, please package your items securely, including your order number and reason for returning to the following address:
The Knitting Network
2 Styles Close
Sittingbourne
Kent
ME10 3BF
United Kingdom
You can find more information on our refund policy at the link below under section 8.
https://www.theknittingnetwork.co.uk/terms/
We recommend you ask for proof of postage for all items returned to us.